Correspondence history that is stored in multiple locations makes it difficult for Editors and journal staff to quickly locate communications and take relevant action. To solve this problem and save staff time, Editorial Manager version 16.0 introduces people-based correspondence history.
This allows Editors and editorial staff to find EM-generated correspondence by a person’s name without needing to know the manuscript number, and allows users to view all system correspondence for which they are the primary recipient from a central location.
For more on upcoming 16.0 features or to join beta, contact your Account Coordinator today.