External email correspondence can be added to Editorial Manager using an email drop-box. Editors may wish to add external communications by forwarding emails to the EM drop-box, allowing the system to automatically add these files to the correspondence history.

In Editorial Manager version 16.0, this drop-box functionality is further improved by allowing users to configure the drop-box email address so that it is more identifiable and memorable. Read more on this and other 16.0 features in the release notes.